FAQs

Two-Way SMS Campaigns using Texta

Two-way SMS marketing campaigns are used for running SMS polls or for getting response/feedback from your subscribers using SMS.

Setting up a two-way SMS campaign in Texta is no different compared to setting up a standard SMS marketing campaign.

The only difference is that when people reply to your messages, their replies are presented to you in […]

April 30th, 2015|Comments Off on Two-Way SMS Campaigns using Texta

Generating guest lists from Event RSVP Campaigns

Running a event like a meeting, birthday, a party, mates meeting for a sports activity or even a wedding?

Texta provides all the functionality to allow you to send out the invitation with date, time, place, then sit back and wait for the RSVP messages to come back.

From the Setup an email screen (Message tab)

Click on […]

April 30th, 2015|Comments Off on Generating guest lists from Event RSVP Campaigns

Collating Replies from SMS Messages

Running a SMS Poll campaign

SMS Polls are a great way to get user feedback quickly and easily. Using the SMS poll campaign you can specify a multiple-choice type questionnaire, where your recipients can respond with their choice. Results will be shown in a pie chart form.

From the ‘Setup an email” – Campaign type screen

click the […]

April 30th, 2015|Comments Off on Collating Replies from SMS Messages

How to Send an SMS

To create a new SMS campaign, simply go to the Messages tab and click on the “Create New SMS Campaign” button.

Give your campaign a name (e.g. My First SMS)
Select the list(s) you wish to send this SMS to. For obvious reasons you must have something in the “Mobile Number” field before you can proceed.

Filtering Recipients

If […]

April 30th, 2015|Comments Off on How to Send an SMS

Different Campaign Types

Sending different types of messages

With Texta there are many ways to build an SMS campaign. Depending on how you have run your campaigns in the past (or haven’t) you can use any of the following ways to put together a great looking SMS that generates result.

Broadcast SMS

Used for sending a simple message.

Event RSVP Campaign

Use this […]

April 30th, 2015|Comments Off on Different Campaign Types

Insert a link inside SMS

To insert a link inside a SMS, on the ‘Create SMS Message’ page

If you have not already created a link, use the ‘Add Link’ to create your new link. You will need to provide a “Link Name” and “URL”
Now go to the “Insert a external Link” drop down box and select you link

your link will […]

April 30th, 2015|Comments Off on Insert a link inside SMS

Understanding SMS Delivery Reports

Texta provides its users with clear, quick, easy to understand Analytics. Although not really needed, here’s a break down for you.

Sent – Number of messages sent

failed – If you try to send to a number that does not exist on the phone network, this will show as a failed send. This will be show as […]

April 30th, 2015|Comments Off on Understanding SMS Delivery Reports

Personalise SMS Messages

Use the “Insert Smart Tag” drop down list to personalize your message. In this list you will see every field that is marked active in your mailing list. Simply make your mouse cursor blink at the place you wish to add the personalization tag to and choose the relevant tag from the Smart Tags list […]

April 30th, 2015|Comments Off on Personalise SMS Messages

Add Unsubscribe Links to Your SMS

April 30th, 2015|Comments Off on Add Unsubscribe Links to Your SMS

Adding Subscribers to a List

In Texta, you can either add subscribers manually or through a bulk import.

Import subscribers using CSV files

A comma-separated values (CSV) file is used for the digital storage of data structured in a table of lists form, where each associated item (member) in a group is in association with others also separated by the commas of […]

April 30th, 2015|Comments Off on Adding Subscribers to a List